Information, Referral, and Advocacy

Have a question about your own hearing loss? Are you friends with or related to someone who you think may have a hearing loss? Need information on sign language classes, financial assistance for hearing aids or other services for the deaf and hard of hearing? Do you need training for your staff on how to work with deaf and hard of hearing individuals?

Call KCDHH at (502) 573-2604 (voice) / (502) 416-0607 (videophone), or contact the Information, Referral, and Advocacy department by email at kcdhh@ky.gov

Access Center

FOR STATE AGENCIES ONLY. If you are a state agency and you need a sign language interpreter or captioner for a client, you may be eligible for a portal account with us.

To obtain a portal account with us, please call KCDHH at (502) 573-2604 (voice) / (502) 416-0607 (videophone), or contact the Access Center by email at kcdhh.access@ky.gov

Also, to understand how our Access Center program works, please read the handbook for state agencies securing a sign language interpreter.

Telecommunications Access Program

Request or download an application for specialized telecommunications equipment, such as a CapTel phone, amplified phone, speech assistive phone, VCO, TTY or wireless device at no cost to the deaf, hard of hearing, speech impaired or deaf/blind consumer who has lived in Kentucky for at least one year.

To request an application, please call KCDHH at (502) 573-2604 (voice) / (502) 416-0607 (videophone), or contact the Telecommunications Access Program department by email at kcdhh.tap@ky.gov

DeaFestival Kentucky

Are you a performing or visual artist interested in participating in DeaFestival-Kentucky? Do you need information on the upcoming DeaFestival? Want to get put on the mailing list for the DeaFestival poster? Interested in being a DeaFestival volunteer? Contact us to receive valuable information on this premiere event for Kentucky’s deaf and hard of hearing community.

Call KCDHH at (502) 573-2604 (voice) / (502) 416-0607 (videophone), or contact the Information, Referral, and Advocacy department by email at kcdhh@ky.gov

Visor and ICE Communication Cards

Get your handy visor card to help facilitate communication between you and law enforcement if you are ever pulled over. Contact us so that we can match you to the card that best suits your needs, e.g. the deaf, oral deaf, or hard of hearing versions.

The ICE, or "In Case of Emergency," card is used to help facilitate communication between deaf or hard of hearing people and emergency personnel; police officers, medical technicians, and firefighters during times of emergencies.

Call KCDHH at (502) 573-2604 (voice) / (502) 416-0607 (videophone), or contact the Information, Referral, and Advocacy department by email at kcdhh@ky.gov